Terms of service

Welcome to Pacific Scent! By accessing and using our website or making a purchase, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.

1. General Information

These Terms & Conditions govern all sales and use of products and services provided by Pacific Scent across Pakistan.
We reserve the right to update or modify these terms at any time without prior notice.

2. Products

All our perfumes are 100% authentic and sourced from trusted suppliers.
Product images on our website are for illustration purposes only; actual packaging may vary.
Prices are subject to change without prior notice.

3. Orders and Payments

Orders can be placed through our official website or social media pages.
Payment options include Cash on Delivery (COD) and other secure online methods (if available).
Once an order is confirmed, cancellation is only possible before shipment.

4. Shipping and Delivery

We deliver all over Pakistan within 3–4 working days after order confirmation.
Delivery times may vary depending on your location or public holidays.
Customers are responsible for providing accurate shipping information.

5. Returns and Refunds

Our Return Policy allows returns within 14 days of receiving your order, provided the product is unused, unopened, and in its original packaging.
Please review our full [Return & Refund Policy] for detailed information.

6. Privacy and Security

We respect your privacy and are committed to protecting your personal data.
Please review our [Privacy Policy] to understand how we handle your information.

7. Limitation of Liability

Pacific Scent is not responsible for damages or losses arising from misuse of our products.
We are not liable for delays or issues caused by courier companies or events beyond our control (such as strikes, weather, or natural disasters).

8. Contact Information

If you have any questions about these Terms & Conditions, please contact us:
📧 Email: pacificscent19@gmail.com
📞 Phone: 0325-3625428